
Template
Support Policy
Template support requests will be responded to within 24-48 hours within business hours, CET.
Template support includes help with:
Templates not functioning correctly
Problems with template transfer to your Squarespace account
Invoicing (ex. not receiving one)
Template support does not include:
Learning how to use Squarespace
Troubleshooting problems with custom code
Resolving Squarespace subscriptions
Design guidance or services
Adding additional functionality to your template (blog, email sign-up, additional pages, etc.)